Returns & Exchanges
At Grizzly Coolers, we want you to be completely satisfied with your rugged fashion gear, which is why we offer a 30-day window for returns and exchanges on all unworn items. We ensure a seamless process so you can get back to your adventures with the perfect fit and style.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
Ship Your Package
Drop off your package at any authorized carrier location; be sure to keep your tracking number for updates on your shipment's progress.
Receive Refund or Exchange
After our team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing